Adult Social Care built around people's stories, clearer decisions and shared learning

Better conversations. Defensible decisions. Continuous learning.

Imosphere's Connected Toolkit helps councils strengthen Adult Social Care - capturing what matters most to people, supporting professional judgement, connecting funding to assessed need, and turning everyday practice into learning that improves outcomes over time.

People
Practice
£
Funding
Insight

What is the Connected Toolkit for Adult Social Care?

A modular, connected framework that supports better conversations, more consistent funding decisions, and clearer insight across your system.

Connected Community & Practice

Supporting the front door, assessment, eligibility and review.
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Capture people's stories once and carry them through the care journey
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Strengthen strengths-based conversations with people and carers
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Improve clarity and consistency in eligibility decisions
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Reduce duplication across assessments and reviews
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Connected Funding & Insights

Linking assessed need, funding decisions and system learning.
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Indicative budgets aligned to assessed need
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Transparent funding rationales
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Reduced reliance on panels
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Benchmarking and population insight
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Continuous shared learning across councils
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Clearer budgets that support direct payment uptake
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A single, connected framework for Adult Social Care

One joined-up system for the entire journey. Instead of disconnected tools, you get coherent support that improves quality, strengthens accountability, and adapts to future reforms.

The
Connected
Toolkit
Connected Community

Digital social prescribing and community asset mapping to connect people with local support and preventative services.

Connected Practice

Strengths-based assessment and support planning that captures people's stories once and carries them through the journey.

£ Connected Funding

Transparent resource allocation framework that generates indicative budgets with clear rationales linked to assessed needs.

Insights

Analytics and benchmarking to identify patterns, improve outcomes, and support strategic planning.

How Adult Social Care decisions work

A clear pathway from first contact through to ongoing support and learning.

Front door and advice

Initial contact where people, families and professionals seek Adult Social Care advice and information.

Councils triage enquiries, offer self-service resources, and signpost to community support. Digital tools enable self-assessment and capture people's needs before formal referrals are made.

Prevention and early intervention

Proactive support that helps people maintain independence and avoid crisis.

Local councils connect people to community resources, voluntary services and preventative interventions. Early conversations reduce demand for statutory services while improving outcomes.

Care Act assessment and eligibility

Strengths-based assessment under the Care Act 2014 to understand individual needs and circumstances.

Practitioners conduct person-centred conversations exploring outcomes, strengths and networks. National eligibility criteria determine whether needs meet the threshold for local authority support.

Support planning

Co-producing care and support plans that focus on outcomes and maximise independence.

Eligible individuals work with practitioners to design personalised support arrangements. Plans balance person choice with professional expertise and resource constraints.

Indicative personal budget

Transparent calculation of personal budgets based on assessed needs and local funding frameworks.

Resource allocation systems (RAS) ensure equity and consistency. Indicative budgets show how councils translate eligible needs into fair, defensible financial allocations.

Review and learning

Ongoing review ensures support remains effective while generating insights for system improvement.

Scheduled and triggered reviews monitor outcomes and adjust plans. Aggregated data reveals patterns, informs commissioning decisions and drives continuous improvement across Adult Social Care services.

When the system connects:

People tell their story once — and feel heard.

Practitioners have the confidence to practise well, consistently.

Leaders can explain every decision clearly and stand behind it.

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Measurable impact

Real results from councils using the Connected Toolkit.

25%
Fewer people reaching crisis

Earlier, strengths-based support helps more people maintain independence.

50%
Faster care planning

Streamlined processes save valuable time.

95%
Budget accuracy

Budgets maintained within 95% accuracy.

1000s
Practitioner hours saved

Efficient workflows free up staff time.

Built with councils, for councils

30+

Years working with local authorities

110,000+

Adult Social Care decisions supported annually

£43m+

Potential savings identified over five years

"As we move towards social care reform, we need to ensure our systems are able to meet our changing and developing needs. By choosing the Connected Toolkit, we aim to have a clear and more open resource allocation system for all. It also gives reassurance and speed to social workers and other professionals, because they have a tool which provides consistency and demonstrates clarity to customers."

Service Improvement Officer
Oxfordshire County Council

"As technology forms a key part of our new strategy for adult social care, the self-assessment tool will prove vital in helping us capture what individuals are looking to achieve and the support they are likely to need - including determining an appropriate level of care and support funding for people with eligible needs."

Transformation Manager - Practice & Culture
Suffolk County Council

"The Imosphere team have been extremely supportive at every step, ensuring the tools fully meet the needs of our service users. The results of the redesign have already brought many benefits to our community. Taking a strengths-based approach with the ability to use the Imosphere tools at the right time has been integral to its success."

Director - Adults & Wellbeing
Herefordshire Council
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Trusted by local authorities across the UK

The problem isn't commitment.
It's fragmentation.

Adult Social Care professionals are doing skilled, careful work every day. But when assessment, funding and oversight sit in separate tools, even good decisions become harder to defend - and harder to learn from.

See what a more confident Adult Social Care system looks like