Frequently Asked Questions

Find answers to general questions about our products and their functionality.

How can Care Partner help us meet our CQC requirements?

  • Keeping all an individual’s information in one place within Care Partner allows you to make evidence-based decisions in conjunction with the person about their care. Helping insure information is up-to-date, securely stored and available to relevant staff to support people to stay safe.

  • Functionality such as Shift Notes and Alerts help staff work together to ensure care is consistent and coordinated, helping them to deliver effective care and support and support people to stay safe.

  • Reporting capabilities and extensive audit capabilities allows the service to continuously learn, improve and innovate, and promoting transparency and governance gives management the information they need to ensure an evidence-based and well-led service.

  • Assessments and care plans are designed around national standards and best practice, ensuring decisions about care and support are evidence-based, helping to achieve effective outcomes. Our digital Care Plans help you provide responsive and personalised care, taking into account strengths, levels of independence and quality of life as well as the needs evidenced in your assessments.

  • FACE Risk Assessments and Mental Capacity Assessments are integrated within the system, ensuring that legislation and guidance are complied with for effective care and support.