Frequently Asked Questions

Find answers to general questions about our products and their functionality.

How can I ensure staff don't miss important information?

With our Notifications functionality, Care Partner gives you the ability to label upcoming events so you don’t miss them. Alerts are visible in an individual’s summary page and when clicking onto their record.

Specific answers to questions can be marked as Key Items for graphing or as a Significant Event to allow you a flexible system of highlighting, managing and maintaining a service user’s most important data.

The Care Partner calendar has been developed to provide evidence of meaningful activity for an individual. Here, you can schedule events and record attendance details.

Broadcast functionality and system messaging allows you to contact staff members on the system for important service related announcements.