Self-assessment tool awarded Plain English Crystal Mark
We're pleased to announce that we have been awarded a Crystal Mark from the Plain English Campaign for our Self-assessment tool for Adult Social Care.
Our newly developed self-assessment tool allows individuals to record details of their own story, situation and needs – and share this directly with Local Authorities using the Local Authority Online Portal. This will support and streamline the referral, assessment and estimated budget calculation process.
Founded in 1979 by Chrissie Maher, the Plain English Campaign is a world leader in plain-language advocacy, working to help organisations in the UK and abroad to communicate with the public in clear and concise language.
The Crystal Mark is a symbol printed on documents that it considers to be as clear as possible for the intended audience. The symbol appears on over 23,000 documents worldwide and it is the only internationally-recognised mark of its kind.
Laura McIntyre, Senior Product Manager, said: “We’re really pleased that we’ve been awarded the Crystal Mark for our new Self-assessment tool. Assessments within the Social Care sector can be unnecessarily complex, so by ensuring our new form is clear and concise, we hope that citizens will find it straightforward to complete, and therefore help to streamline the processes involved with allocating the most appropriate care and support for them.”